Resources
Frequently asked questions
Short, direct answers on data, standards, pricing and security.
01Deployment and data
Cloud or on-premise?
Both. The default is a hosted deployment in the European Union. If a client contract or your own policy requires project data to stay inside your walls, the same software runs on your own infrastructure — there's no reduced version, and the feature set doesn't change with where it runs.
Is our data in the EU?
Yes. The hosted deployment and its backups are in the European Union. If you run on-premise, the data is wherever you put it.
What happens to our data if we stop using Worgify?
You take everything with you — a full export in open formats: the structured records, the attachments, and the sealed certificates and reports with their verification records. No notice period, no per-export fee. A record you can't remove isn't a record you own, so it's worth asking every vendor, us included.
02The engine
Does the engine compute qualified ranges, or just store what I type?
It computes them. You record the essential variables — material group, thickness, diameter, position, process, filler — and the engine derives the qualified ranges from the rules of the applicable code edition. Rules are versioned by edition, so each record keeps the ranges the standard in force actually granted.
Which codes and standards are supported?
For procedure and personnel qualification: ASME IX, ISO 15614-1, ISO 9606-1 and AWS D1.1. Above them sits the regime as a layer — EN 1090, PED, ASME, EN 15085, ISO 3834 — so the same work can be shown against what each client requires. Missing yours? Tell us: we add coverage deliberately, not by claim.
How does the standards monitor work?
It watches the UNI catalogue and alerts you when a standard you rely on changes — a new edition, a withdrawal, an amendment. You find out from the system rather than from an auditor. It flags the change; deciding what to do about it stays with your quality function.
03How it's built
What's the difference between a solution and a module?
Three layers:
- The platform, always included: master data and jobs, document register, standards library, client portal, QR verification, branded prints, AI assistant.
- The solution for your work (Welding, NDT, Inspection plans or Certification) with the modules it needs.
- Add-on modules, when you need them.
The code regime is switched on per job.
How does the handover dossier (MRB/MDR) get built?
As the work happens. Every procedure, welder qualification, NDT report, material certificate and nonconformance is written once, on its own record, and collects into the MRB/MDR as you go. On consignment day the pack is ready to export sealed — not rebuilt from folders in the last weeks.
Can a client or auditor verify a certificate or report?
Yes. Issued certificates and reports carry a QR that anyone can check against the public registry — genuine or not, and in date or not — without calling your office. A record that can't be verified is a record nobody has to trust; verification is built in, not a separate service.
Does Worgify replace our ERP or accounting system?
No. Worgify owns the part specific to provable work — welds, qualifications, inspections, the dossier — and the equipment and consumables tied to it (calibration, maintenance, filler-metal control). It is not a general ERP, a company-wide file system or an accounting package; it connects to those rather than replacing them.
04Commercial
How is it priced?
By solution, plus the add-on modules you take. The platform is always included and users are unlimited; each module is taken once, even if two solutions use it. There's no public price list because the mix genuinely varies by company; ask for a quote and we'll size it to what you actually run.
How long does onboarding take?
It depends on how many solutions you adopt, how much historical data you bring in, and how much of your existing procedure and qualification library needs loading. We'll give you a realistic range for your situation when we scope the demo, rather than quote an average that won't fit you.
05Security and language
Do you hold ISO 27001?
Not yet, and we won't imply a certification we don't have. If your procurement needs a certified supplier today, that isn't us yet. If it needs one who answers these questions precisely and backs the answers in the software, it is. We'd rather lose a deal than mislead you into one.
What languages does Worgify support?
English and Italian. The interface is available in both, and some content is written natively for its market rather than machine-translated, so it reads correctly to the people who rely on it. Additional languages are added where there's real demand.
A question that isn't here?
Ask it directly — we'll give you a precise answer, and if we don't know yet, we'll say so.